Once your order is processed, we proceed with the manufacture of the products as well as their (free) delivery. Please allow 14 to 50 working days maximum from the date of your order to receive your product. We do everything we can to ensure that our customers receive their order as quickly as possible, without compromising the merchandise quality.
You can follow the progress of your order on this page: Track My Order
Our products are delivered worldwide, with no minimum quantity required per order and completely free of charge! (excluding overseas territorial departments)
If your order includes several items, they may be shipped separately depending on available stocks. In the interest of processing efficiency and reducing costs, we have several shipping warehouses around the world. Don't worry, your package will arrive very quickly.
Lost, broken or destroyed package?
With our secure delivery, Cottagecore Aesthetic® takes care of disputes for you. The satisfaction of our customers is our priority. We don't blame the carrier for letting you "fend for yourself". We take full responsibility for resending you a new package immediately at our expense.
Do not hesitate to contact us by email at email@example.com: our team will do their best to meet your expectations.
❌ Cancellation & Return
Of course ! As long as it is not « processing ».
You can of course cancel your order. However, if it's already being prepared, the cancellation fee will be 40% of the purchase price.
Please do not hesitate to contact us by email at firstname.lastname@example.org. Our team will be happy to meet your needs !
All of our textiles come with a size guide to help our friendly customers avoid this kind of inconvenience. Our team took care to measure each item and add the corresponding comment in each description. Therefore, the buyer assumes full responsibility for products that are too small / large. Nevertheless, we know that purchasing such an item can cause great frustration.
Do not hesitate to contact our customer support by email to email@example.com: we will do our best to satisfy you (by offering possible compensation, for example).
We do not accept returns in case of wrong size selection. We provide a detailed sizing guide for each product, it is the buyer's responsibility to rely on it. Furthermore, in accordance with our environmental policy, we do not approve fast fashion (order, try on and return), and want to limit polluting round trips of goods.
We are only able to accept a return in the event of a proven defect in the product.
Our items undergo extremely strict quality controls before each shipment. However, if your product has any manufacturing defect, send us a photo of the product in question (if possible in the original packaging) to firstname.lastname@example.org along with your order number. In order to be eligible for a return, your item must be unused, in the same condition as it was received, and must be returned in the original packaging. You have 14 days to return an item.
We make your security our priority, by offering only secure and guaranteed safe means of payment. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at this time.
We accept :
- Credit card
- Debit cards
The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL / TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming essential these days. This is the best way to protect your data and to protect yourself against any hackers or identity theft.
Visually, the SSL certificate is represented by a padlock that appears in the URL bar of the web browser. It is also represented by an "s" which means "secure" and which is added to the "http" protocol on the website in the address bar.
🤔 Other Questions
We plant trees through the non-profit organization One Tree Planted. We give them a portion of our profits each month, and they plant trees around the world where they are needed most.
Your purchases are made as easy as possible.
Select the desired product(s). Click on "add to cart". Click on the shopping cart icon at the top right (your "shopping cart") to complete your purchases.
We also offer you the option of creating an account to make the process even easier.
Cottagecore Aesthetic® ships its products legally worldwide. However, the buyer is responsible for the import taxes of their country, so we do not accept any responsibility.